The ways of after sale service SCHNEKON offers are as follows:
1. Consultancy: if users have any questions during the operation, please contact the consultancy telephone: 400-186-8661 free of charge.
2. Replacement: if the quality problems actually caused by the manufacturer occurs during the warranty replacement period, customers can approach distributors to request for replacement free of charge (the products with appearance damage is to be repaired free of charge).
3. Repairing free of charge: if the quality problems occur during the terms of the warranty services, customers can approach the local after sales service center to request for the service; if there is no local after sales service center, customers can ask the local distributor for the service.
4. Repairing: if the quality problems occur during the repairing warranty period, customers can approach the local after sales service center to request for repairing or ask the local distributor for repairing at a reasonable charge.
